At pkrbat, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a pkrbat user.
pkrbat ("we", "our", "us") operates the online sportsbook and casino platform accessible at pkrbat.org (the "Platform"). This Privacy Policy sets out in full how pkrbat collects, processes, stores, shares, and protects the personal data of individuals who access or use the Platform, including registered Players, visitors browsing without an account, and individuals who contact pkrbat's customer support team.
This Privacy Policy forms an integral part of the pkrbat Terms & Conditions. By accessing the Platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all Pakistani users and international players accessing the pkrbat Platform from anywhere in the world. Where local data protection laws impose additional obligations, pkrbat will apply those obligations in addition to the standards described here.
pkrbat collects several categories of personal data depending on how you interact with the Platform. The categories and specific data points we may collect are described below.
When you register an account via pkrbat Login, we collect your full legal name, date of birth, gender, nationality, and a government-issued identification number (such as your Pakistani CNIC number or passport number). This data is mandatory for account creation and age verification purposes.
We collect your residential address (including city, province, and postal code), email address, and mobile phone number. For Pakistani users, this typically includes addresses in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other cities across Pakistan.
We collect information necessary to process deposits and withdrawals, including your JazzCash or EasyPaisa mobile wallet number, HBL, UBL, or Meezan Bank account details (such as IBAN), and cryptocurrency wallet addresses where applicable. pkrbat does not store full payment card numbers. All financial data is encrypted at rest and in transit.
As part of our mandatory Know Your Customer (KYC) process, we collect copies of government-issued photo identification (CNIC front and back, or passport biographical page), proof of residential address, and in certain circumstances, proof of the source of funds or source of wealth.
We maintain records of all transactions conducted on your pkrbat account, including deposit amounts and timestamps, withdrawal requests and their processing status, bonus credits and wagering activity, Bet history across all sportsbook and casino products, and game session records.
When you access the Platform, we automatically collect technical data including your IP address, device type and model, operating system and version, browser type and version, session duration and timestamps, pages visited and features used, and approximate geolocation data derived from your IP address.
We retain records of all communications between you and pkrbat, including customer support chat transcripts, email correspondence, and any formal complaints or dispute submissions. This data is retained for quality assurance, regulatory compliance, and dispute resolution purposes.
pkrbat collects personal data through the following channels and methods:
pkrbat processes your personal data for the following specific and lawful purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, KYC documents |
| Age verification (21+ compliance) | Identity, KYC documents, date of birth |
| Processing deposits and withdrawals in PKR | Financial, identity, transactional |
| Anti-money laundering (AML) and fraud prevention | Identity, financial, transactional, technical |
| Providing sportsbook and casino services | Transactional, technical, usage |
| Responsible gaming monitoring and intervention | Transactional, usage, communications |
| Customer support and dispute resolution | Identity, contact, communications, transactional |
| Regulatory reporting and legal compliance | Identity, financial, transactional, KYC documents |
| Sending account-related notifications | Contact, transactional |
| Sending promotional offers (with consent) | Contact, usage, transactional |
| Platform security and fraud detection | Technical, usage, identity |
| Product analytics and service improvement | Technical, usage (anonymised where possible) |
pkrbat processes your personal data on the following legal bases:
pkrbat does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We may, however, share your personal data with the following categories of third parties strictly for the purposes described in Section 4:
pkrbat uses cookies and similar technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, and analyse usage patterns. The categories of cookies we use are:
You may control cookie preferences through your browser settings. However, disabling strictly necessary cookies will prevent you from logging in to your pkrbat account and using most Platform features. pkrbat does not use third-party advertising or targeting cookies.
pkrbat retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Our standard retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration and KYC documents | 5 years after account closure | AML regulatory requirement |
| Transaction and Bet history | 5 years after last transaction | AML and gaming license requirement |
| Customer support communications | 3 years after last contact | Dispute resolution and quality assurance |
| Self-exclusion records | Minimum 7 years | Responsible gaming compliance |
| Marketing consent records | Until consent is withdrawn, then 1 year | Proof of lawful marketing basis |
| Technical and usage logs | 13 months from collection | Security monitoring and analytics |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any individual. Where anonymised data is retained for analytical purposes, it is no longer considered personal data and falls outside the scope of this Policy.
pkrbat implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:
While pkrbat takes all reasonable steps to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect unauthorised access to your pkrbat account, please contact [email protected] immediately.
As a pkrbat user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact pkrbat's data team at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise.
The pkrbat Platform is strictly for individuals aged 21 years and above. pkrbat does not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the pkrbat registration and KYC process, and any account found to belong to a person under 21 will be immediately suspended and closed.
Parents and guardians who believe a minor may have accessed or registered on the pkrbat Platform are urged to contact us immediately at [email protected] so that we can take appropriate action without delay.
The pkrbat Platform may contain integrations with third-party game content providers and payment processors. While pkrbat takes care to partner only with reputable, regulated providers, we are not responsible for the privacy practices of these third parties. Each third-party provider operates under its own privacy policy, which governs how they handle any data they independently collect.
pkrbat does not embed third-party social media widgets, advertising networks, or analytics platforms that would allow those third parties to collect data about your Platform activity without your knowledge. Our analytics are conducted using first-party data only.
pkrbat reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, pkrbat will notify registered Players by sending a notification to the email address associated with their account at least seven (7) days before the changes take effect.
The effective date of the current version of this Privacy Policy is displayed at the top of this page. We encourage you to review this page periodically to stay informed about how pkrbat protects your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or pkrbat's handling of your personal data, please contact our data team using the details below. As noted throughout this Policy, our contact email is provided as plain text and is not a clickable link.
pkrbat is committed to resolving all privacy-related concerns fairly and promptly. If you are not satisfied with our response to a formal data rights request, you may escalate the matter to the relevant data protection authority in your jurisdiction.
From the moment you register on pkrbat to every deposit, Bet, and withdrawal, your personal data is protected by multiple layers of security and privacy controls.
Every piece of data transmitted between your device and pkrbat — from your login credentials to your JazzCash deposit details — is protected by bank-grade 256-bit SSL encryption. Your information travels over a fully secured channel at all times.
pkrbat's mandatory KYC process verifies every Player's identity before funds can be withdrawn. This protects you from identity fraud and ensures that no unauthorised party can access your account balance or personal data.
pkrbat has a strict zero-tolerance policy on selling personal data. Your name, CNIC, mobile number, EasyPaisa wallet details, and betting history are never sold or rented to advertisers, data brokers, or any third party for commercial purposes.
pkrbat applies strict data minimisation principles. We collect only the personal information genuinely needed to operate your account, process your PKR transactions, and comply with our regulatory obligations — nothing more.
You have clear, actionable rights over your pkrbat data: access it, correct it, restrict its use, request its deletion, or receive a portable copy. All rights requests are handled within 30 days, with no administrative barriers.
pkrbat operates under an international gaming license that mandates rigorous data protection standards, regular audits, and transparent reporting obligations. Compliance is not optional — it is built into the foundation of how pkrbat handles every byte of your information.
PSL cricket betting, live dealer casino, 500+ slots — all in PKR with JazzCash and EasyPaisa, backed by pkrbat's full data protection commitment. Players must be 21 or older.